"no one to answer the calls"

About: Queen's Hospital (Romford)

I have been trying to call the fracture clinic since 11 this morning and even after waiting for more than 10 mins everytime, no one is picking the phone. utter waste of time. I just wanted to know the closingtime ad the operator can't tell me that. this is stupid how can someone working in the hospital not know about the closing time.

Story from NHS Choices

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Response from Queen's Hospital

Thank you for commenting on NHS Choices. I’m sorry that it has been difficult for you to contact the Orthopaedic department. If you still are unable to reach a member of staff on the fracture clinic number, please contact your consultant’s secretary who will be able to assist you further. Yours sincerely, Stephen Burgess Medical Director

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