"hate this hospital."

About: Queen's Hospital, Burton Upon Trent

If u have a choice go somewhere else because you will not be treated as a person sound be treated. No one cares about you. Staff is rude. they make me be in pain for hours because of they fast work... I can see around 20 ppl in emergency waiting room and not at least 1 smile. If thats fine for you come and join us..

Story from NHS Choices

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Responses

Response from Queen's Hospital, Burton Upon Trent

We are sorry to hear that your experience at the Emergency Department was unsatisfactory. We expect all of our staff to be polite, professional and courteous and would encourage you to contact our Patient Advice and Liaison Service (PALS) to provide more specific details so that we can investigate fully. The PALS Team can be contacted on 01283 511511 ext 5284 between 9am – 4.30pm Monday to Friday. Thank you for taking the time to post your comments.

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