"Great Orthoptic dept at Gartnavel in Glasgow"

About: Western Infirmary/Gartnavel General / Ophthalmology

(as the patient),

I'm a doctor so I'm aware how tough the NHS can be.

The orthoptic dept at Gartnavel have provided brilliant service for my twin boys over the last two years.

The get the 'basics' right. They are clearly able to diagnose problems (each of my boys is different) and are able to provide the right treatment, and monitor the response to treatment.

That on it's own would be impressive, but they are also:

1) Always on time

2) Always brilliant with boys who are often tired/restless

3) Always brilliant with parents who are sometime tired/restless

4) Always put you at ease.

5) Aways explain what is going on, clearly.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear Ian Reeves

Thank you for taking the time and trouble to provide your very kind feedback.

I have passed your comments onto to Jacquie Campbell, General Manager for Ophthalmology and I am sure the relevant staff will be pleased to hear your comments.

Once again thank your for using the Patient Opinion website, it is greatly appreciated.

Kind Regards

Paul Cannon

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