"Sure Starts feedback forms"
About: Sure Start Centres Sure Start Centres Nottingham NG3 6AA
Posted by Parentoftoddler (as ),
I attend a number of parent and toddler groups run by surestart and every few months we are asked to fill in a pink leaflet.
The leaflet contains information about you then you are asked to rate different things about the service. The leaflet seems to be well suited to if you have just completed a hospital visit but completely irrelevant to a parent and toddler group. There is a comment box but it still doesn't really suit the purpose.
The leaflets are given out and are collected in at the end of the session, which means you can't really give honest feedback anonymously.
I understand the need to collect feedback and that data needs to be comparable to other areas of the nhs but I feel and other parents I have spoken to feel that the feedback form that is currently in use is irrelevant to this setting and one should be introduced that is more fit for purpose in this area. As the majority of data that you will get back will be that the options are not applicable.