"Brilliant Major Trauma Unit Care"

About: Queen's Medical Centre

Cannot fault the care I received by your major trauma team. I came in through A&E and all doctors and nurses involved at that time somehow managed to keep me calm and stop me from being too scared despite my serious presentation. They also helped to keep my family as calm as possible with regular updates and letting them see me as soon as possible. Once I was on the ward, all nurses, doctors, physios and assistants were incredibly attentive and caring towards me and also the other patients in the bay trying to make sure we all had what we wanted at all times. I hope never to be back under the same circumstances but i cannot thank you enough for everything you did

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Responses

Response from Nottingham University Hospitals NHS Trust

We are very glad to hear you had such a positive experience of care in our Emergency Department and throughout our hospital. Thank you for taking the time to share your kind words with us. It is great to hear that the attitudes of our colleagues in keeping both yourself and your family calm and informed made such a difference to your situation and to the patients around you as well. We hope you are now recovering well, and we will pass your message of thanks on to all involved.

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