"Orthopaedic team were excellent ..."
About: Manor Hospital Manor Hospital Walsall WS2 9PS
What I liked
Orthopaedic team were excellent & when I was eventually transferred to the orthopaedic ward (ward9) the staff there were excellent & a real credit to the hospital with a real can do attitude to both myself & others. Taking the time to discuss my care with me. Also as I had a few issues during my stay I approached the PALS team who were excellent & have continued to help me even following my discharge. I am due to be admitted direct to Ward 9 in the future for surgery & have no concerns that I will receive high quality care
What could be improved
Prior to my transfer there were some issues with communication between medical & nursing staff in both A&E and assessment unit which I feel had an effect on my quality of care. Although once in the specialist area this was resolved
Parking. It would seem the hourly charge has been abolished with a one off charge of 2 pound. This is fair enough if you are on a one off visit but during my 5 day stay it cost my husband 20 pound in parking charges which is ridiculous as we were having to pay the same wether he was coming to visit for 1 hour in an evening or 2 hours during the day. Although he rarely had the full 2 hours due to having to wait for a considerable time to get onto the car park & find a space.