"Wonderful, compassionate care from A@E and Ward 17..."

About: Good Hope Hospital

Having been fit and healthy all my life it seems recently that various different bits of my body are playing up and I have become a frequent flyer on board A@E and Ward 17 for various different reasons! I cannot thank all the staff enough for the wonderful, efficient, compassionate care I have received. It is difficult to single out particular people because the culture of the hospital seems to encourage teams as a whole to work so hard for the wellbeing of their patients. However, the staff on Ward 17 are now on my Christmas card list.... It's nothing personal but I hope that my next scheduled visit for some surgical tinkering will be less dramatic so I won't be cluttering up A@E on a Sunday and I hope then to stay away for a good long time and get back to work. Thank you once again - thank goodness for the NHS as a whole and Good Hope Hospital in particular!

Story from NHS Choices

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Mr John Goldsmith

Thank you for your feedback regarding A&E and ward 17 at Good Hope Hospital. I have forward your kind words to the them who I know will be thrilled to received your feedback.

Best wishes and a speedy recovery


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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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