About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
Posted by Nick
The way the staff have no time for you is ridiculous. The way they leave patients with their machines beeping for over an hour with others trying to sleep is ridiculous. How the staff come and do tests/ask questions then wander off leaving you for an hour not letting you know what on earth is going on or going to happen is ridiculous. And when staff have promised to call you to let you know that an serious operation performed on a family member has went alright or not and they don't is ridiculous. I've been sat on the phone in a que 'waiting to speak to an operator' who most likely is sat around a desk with 10 other staff members talking about there friday night out instead of caring for patients, to see if my grandmother has had an successful operation or not. Still nobody has called or picked up the phone I'm waiting for. This hospital is an absolute disgrace, only a handful of staff are friendly, caring and helpful. Others don't care or bother with and about patients or visitors or other staff members. The prices of parking etc. are ridiculous. Rake Lane is an absolute shambles and I feel sorry for anyone having to deal with this awful place.