About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
Posted by Mrs T
The previous 'coin' system enabled patients to pay according to the time actually parked at the hospital. The new system requires the patient to 'guess' how long they are likely to be and, on pain of a fine for 'overstaying' will more than likely pay for longer than they actually need. This smacks to me of a form of profiteering; there is no refund for time not used; the stick of a fine ensures an overpayment is likely. Patients and their relatives constitute a 'captive' audience and it is disgraceful that profits of this nature are made from people who, by the very nature of their visits to the hospital, need care and consideration.