"Nurse made me feel relaxed and confident to explain how I felt"

About: The Princess Royal Hospital / Vascular surgery

(as the patient),

Excellent!

Appointment on time.

Vascular nurse practitioner (Heather Griffiths) was kind, gentle, considerate and professional.

She listened astutely and explains everything in a calm, precise manner.

She made me feel relaxed and confident to explain how I felt.

Very much appreciated. Thank you.

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Responses

Response from The Princess Royal Hospital

Dear Blank780 It is wonderful to hear that the vascular nurse practitioner gave you such great care when you attended the Princess Royal Hospital. I think all of us would hope to receive our appointment on time, from a kind and professional nurse, who listened and explained, and made us feel relaxed and confident. Hopefully your comments will also give great reassurance to anyone else who may be planning to use this service. Thanks so much for taking the time and trouble to share this. Adrian Osborne Communications Director The Shrewsbury and Telford Hospital NHS Trust

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