"I was treated with dignity and respect"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF The Princess Royal Hospital / Physiotherapy The Princess Royal Hospital Physiotherapy Telford TF1 6TF
Posted by Click65 (as ),
My GP treated me with respect and thoroughly checked my legs, ankle’s and lower back. He recommended I saw a therapist who would be able to give me treatment.
I was contacted by TRAQS who gave me a choice of hospitals. I chose PRH. From the time I booked into the physiotherapy clinic I was treated with respect. Filled in a form which sounds quite easy to do.
The therapist came to meet me in the reception area and led me into a cubicle. I receive the therapist’s full attention, who wrote down all my aches and pains and was able to give me a diagnoses.
I was put on a series of exercises to help me ease my aches and pains. The second and third visits the therapist was visually pleased with my progress. During my third visit I told the therapist I wasn’t quite sure if I was doing the correct daily exercises so I asked for a printed programme.
After much though came to the conclusion that I should have been given a print out of the exercises I have to do after the first visit.
If any different exercises are added then they should be given as a print out. Otherwise, I was treated with dignity and respect.