About: Queen Elizabeth The Queen Mother Hospital Queen Elizabeth The Queen Mother Hospital Margate CT9 4AN
Posted by lynn1959
my daughter has spent the last 8 months having treatment for breast cancer. The doctors and nurses are fantastic but the reception staff are terrible. Instead of receiving an appointment to have a wire inserted into her breast she received an abrupt phone call telling her that she was late for her appointment and to get straight to the hospital, can you believe it. The reception staff said they had sent a letter, they hadn't! It didn't stop there either, she had her last treatment on 31 Dec 2013 and was told she has to have a scan in the following 2 weeks but guess what she is still waiting as the reception staff have mislaid her notes.............. for gods sake she is only 32 and has had to endure breast cancer and now when all she wants is to get on with her life, she has to wait for incompetent receptionist to find her notes and make her an appointment so she can be given the all clear and to move on.