"Sleep Apnoea"

About: Castle Hill Hospital

I was referred by my GP after my wife had got fed up with my snoring and stopping breathing. I was surprised how fast my appointment was made and how soon I was to be seen. At my first appointment I was seen ahead of time and the staff member I saw fully explained how my condition was to be investigated and how and when to use the diagnostic equipment I was to take home. The results of the tests were sent to my Dr in less than a week and I was seen again at the hospital within 2 weeks to be provided with CPAP equipment. At this appointment I was seen early and my diagnosis and treatment was fully and comprehensively explained to my wife and I .All questions we asked were fully answered. Staff were very friendly and helpful. I couldn't praise the service and staff highly enough. A credit to the NHS.

Story from NHS Choices

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Response from Castle Hill Hospital

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. We are pleased to read that the care and treatment you received during your hospital attendances were of the standard we aim to achieve. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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