"fiona1's promise: to give praise/support, as needed"
About: Rotherham: Every interaction counts Rotherham: Every interaction counts
Posted by fiona1 (as ),
This promise to change my work with patients and colleagues was made as part of Rotherham's Every Interaction Counts initiative, with Patient Opinion. I have three promises: 1. I need to challenge inappropriate behaviour in staff, at the time that I see it, in an appropriate manner, to be constructive and supportive. 2. I will ensure that I obtain the full facts for situations, and give praise/support, as needed. 3. When my support is needed, recognise that people have taken time to ask for this, and I need to ensure I give this time and respect that their concerns need.