"lost sample"

About: Doncaster Royal Infirmary

My 4year old son has had diarrhea and sickness for 15days and has been very poorly, doctor requested a stool sample so I gave one to my gp and they sent off. I kept ringing to see if results were back finally after 7 days of waiting I rung my gp only for them to say theve got a message from hospital to say its been lost!! So now my son has to suffer even longer!!

Story from NHS Choices

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Responses

Response from Doncaster Royal Infirmary

We are sorry to hear that you experienced some delays with our services and would like to reassure you that we will pass on your comments to the relevant department so that they can look at ways of improving this area. There are of course times when departments are very busy, but we will look into these matters to ensure that any room for improvement is made. Thank you.

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