"Staff gave me hope for the future"

About: Telford referral and quality service (TRAQS)

(as the patient),

Very friendly staff. Explained things clearly and although my problem wasn’t solved by physio, they gave me hope for the future.

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Responses

Response from Chloe Jones, TRAQS Patient Advisor, Telford and Wrekin CCG

Dear 'Dimple985'

Thank you for your feedback which is much appreciated. Although your referral was processed by the TRAQS team we note that your comments relate to your physiotherapy treatment and as such we are unable to comment on their behalf.

Nevertheless, we are pleased to hear that you feel your referral was dealt with well by your physiotherapy team. Thank you again for sharing your comments.

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