"It’s only been a week and already I am beginning to feel slight relief"

About: Telford referral and quality service (TRAQS)

(as the patient),

I have suffered with painful feet for over 12 months. I had no help from my local GP. I was told only to rest, difficult to do when you have to work!

I resorted to going to a private orthotic person who charged me a great deal of money and only succeeded in worsening the problem.

Thankfully after making a fuss I was referred to Rebecca Shepherd who gave me a detailed explanation and thorough examination.

It’s only been a week since I visited her and already I am beginning to feel slight relief. She gave me exercise sheets to follow and she gave me a timetable.

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Responses

Response from Chloe Jones, TRAQS Patient Advisor, Telford and Wrekin CCG

Dear 'Ashore362'

Thank you for your feedback which is much appreciated. Although your referral was processed by the TRAQS team we note that your comments relate to your General Practitioner and The Shepherds Podiatry Service and as such we are unable to comment on their behalf.

Nevertheless, we are very pleased to hear that your treatment is going well and that you are now feeling the benefits.

Thank you again for your comments.

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