"still waiting for appointment for my childrens..."

About: Leicester Royal Infirmary

Very unhappy with LRI both of my children have been refered back in nov and heard nothing back. My children have been refered after there sendond eye appointment in two weeks because there very concerned yet LRI clearly don't think its a problem, every eye test my children have some new problem suddenly appears. And they update the hospital with these results while I'm there. I don't see how this is allowed, in all the reviews I see how you have improved it over the summer, well what about now?

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Responses

Response from Leicester Royal Infirmary

Dear Danielle, I'm really sorry that you are having difficulty with these referrals. If you could please supply a little more detail, I will ensure this is thoroughly investigated as soon as possible to find out what may be causing the delay. Therefore, I ask that you please email your full name, address, your childrens name(s) and date of birth(s), and any other information you think may be useful (such as referral dates from November) to Martin.Watts@uhl-tr.nhs.uk Kind regards Martin Watts Service Manager for Ophthalmology Leicester's Hospitals

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