"I was there to seek advice on ..."

About: Bensham Hospital

(as the patient),

What I liked

I was there to seek advice on problems I was having by visiting the walk in centre, i had already rang up before hand and spoken to my GP who had made arrangements for me to come down therefore being seen quicker.

What could be improved

There could be a waiting time board in there, as many people in the waiting room said they had been sitting around for over 3 hours and had not been kept up to date with what was happening.

Story from NHS Choices

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Response from Bensham Hospital

Thank you for your feedback. We apologise for the delay in responding to this message, we have only been made aware of it today.

You can contact pals@ghnt.nhs.uk if you would like someone to look into your feedback.

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