"Staff are brilliant"

About: Bmi - The Park Hospital

This is a follow on from my review in Oct last year. I was admitted yesterday for day surgery on the Wollaton Ward. Unfortunately due to a lingering cough the anaesthetist concluded it was too risky to have the procedure.Due to logistical problems I had to wait over 4 hours for my husband to pick me up. The staff were absolutely brilliant + even though I felt in the way they reassured me + nothing was too much trouble.It was excellent patient service from top to bottom. I am now delaying my procedure for a few months as I am starting a new job + once again the process of dealing with my consultant + his Secretary about this has been excellent.I am an nhs patient + I certainly don't feel as though I have been treated any differently than if I had been paying.

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Responses

Response from Bmi - The Park Hospital

Thank you for sharing your feedback. We will share your kind comments with the hospital team. We are looking forward to welcoming you back to the The Park Hospital soon.

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