"Care received during a miscarriage"

About: Royal Stoke University Hospital / Maternity care

(as the patient),

I suffered a miscarriage in October 2013 at 12 + 3 weeks (or what I thought was 12 + 3 weeks). I knew it wasn't good as I'd started with bleeding and abdominal cramps, an ultrasound confirmed it was a miscarriage. However, the baby had stopped developing at 4 weeks and I had in fact had a delayed miscarriage. I then went another 5 weeks under the care of the early pregnancy unit at The University Hospital of North Staffordshire and in the end had to have a minor operation as the miscarriage did not complete.

What was an extremely difficult time for me was made easier to cope with by the professional, kind and empathetic nature of the staff who work at the early pregnancy unit (in particular Julie and Janet). They really are brilliant!

The staff at the day surgery unit (ward 105) were also fantastic and I was very pleased to find that on the day I had been given my own room at the side away from the main ward. I found this to be very respectful and the staff were very attentive and I was well looked after by the ward staff after the operation.

I would also like to give a mention to the fantastic junior doctors who chatted to me just before the operation and also the anaesthetists who got a hard time from me just before I went into theatre! (due to my fear of needles and being knocked out). They were all very professional and very kind to me.

Overall the care I received from start to finish was excellent and I can't fault anything at all.

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Response from Ruth Bender Atik, National Director, The Miscarriage Association

I'm so sorry to read about your miscarriage, mand9. I can only imagine what a difficult and distressing time you went through, from the diagnosis of finding out that your baby had died through to needing surgery to complete the miscarriage.

Amidst the grief and sadness, it is good to know that the hospital team showed such kindness and sensitivity and gave you the care you needed.

I wish you gentler times ahead.



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Response from University Hospitals of North Midlands NHS Trust

Dear ‘mand9’,

I am so sorry to hear about your loss.

Thank you for taking the time to share your feedback with us. I will share your kind words with those involved in your care who I am sure will be as delighted as I am to receive them.

We really appreciate you taking the time to share your experience of visiting University Hospital of North Staffordshire with us, at what must have been an extremely difficult time for you.

Best wishes,

Janet Fieldhouse, Early Pregnancy Unit Manager

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