"a&e and outpatients."

2 and a half years ago i went to a&e complaining of a knee problem. The wait was 3 hours and then a further hour after having an x ray. They said, "i'm sorry, there is no underlying problem" so put me in a splint and on crutches for 2 weeks to get me out as quick as pos (this, is understandable), however the problem wasn't fixed. From july 2011 - august 2013, i had 2 physio courses and a mind numbing 10+ outpatients appointments which all began with the sentence "so, how did you do this injury". You'd think that because you are a patient with numerous recurring appointments you'd have some notes perhaps? No. Each time was a different doctor who each time looked at my knee, played with it and prodded it and each time said "we'll see you in 6 months time." In 2012, I was seen by a new doctor, and he advised that i had a MRI scan to see if it was anything deeper. So in june, i had the scan and two weeks later the results were that i had a "slight swelling on the cartlige". Never in my life have I been so disappointed. My symptoms and restrictions of the injury did not fit this explanation at all. However, in good old RSH style, they sent me home as if I was some sort of idiot who was lying and just wanted attention. I'm a footballer and since 2011 haven't played anything. In july 2013, I injured it again by the slightest of movement, i couldn't walk or hobble or anything. My dad picked me up from school and took me to hospital where I had an x-ray, again, and a 2 hour wait, for the nurse to reply again "sorry there is no evident problem, but you're obviously struggling to walk so i'll get you some crutches." By this point i'd had enough, so my dad went to our family doctor requesting some better treatment because so far it was dissatisfying and he recommended oswestry hospital. In september last year, i had my first appointed where my consultant said "you can have an MRI here because the quality is better and i can see deeper." I had this in october, and the results were - not swelling - but a slight tear of my cartlige. Though he was reluctant to operate, he did so and I had a slot on the 17th January 2014. He came to see me after and said "alice, i'm glad we operated, you've stretched you're cruciate ligament, and teared most of your carltige tissue in your knee. Theres also alot of it floating around." How one does not spot this in 2 years at a hospital with multiple doctors all looking at the scan, I do not understand. I spent 2 years 1 month at shrewsbury hospital hoping for an outcome - nothing. 4 and half months at oswestry and i'm now on the road to recovery from something that has been the worst experience of my life. the moral is, don't use shrewsbury hospital if you are struggling with an on going problem, it's as if the nurses can't be bothered, there's always something bothering them and it's unacceptable. NB: I do hope you realise i know that there are more important patients than me, who have cancer, and i totally respect that.