"There is no walk-in centre!"

About: University College Hospital

I went here to use the walk-in centre back in November, and everyone just kept telling me to go to A&E, where I assumed I'd then be sent to the right place. Turns out there isn't a walk-in centre at all, so I felt very embarrassed turning up to A&E just with tonsillitis, and the staff rightly being unhappy with me. They didn't seem to understand that this website says there is a walk-in centre though!

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Response from University College Hospital

Thank you for taking the time to feed back to us. We are very sorry to hear that you encountered incorrect information on our website. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 0845 155 5000 ext 73042 so that we can investigate this matter further.

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