"It felt like I was only another body to them"

About: Worcestershire Royal Hospital / Cardiology

(as the patient),

I was in a cubicle with only curtains around me in a very small space. The echocardiogram was carried out by 2 young men.

I am a 77 yr old female. I was exposed & felt that there was no privacy & got the feeling that anyone could look round the curtains which happened twice. I got quite cold but nothing could be done about that. The technicians were very professional.

It was the lack of privacy which upset me. It felt like I was only another body to them.

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Response from Worcestershire Acute Hospitals NHS Trust

Many thanks for posting your comments on NHS choices, your feedback is important to us to help us improve the service we give.

We are sorry that your experience was not as we would have hoped for. We do aim to ensure privacy and dignity is maintained at all times and are very sorry that this was not your experience. We do have male staff performing investigations and there is a notice asking patients to request a female chaperone if they wish to. There is also a supply of blankets.

I have discussed with the manager of the department and she will ensure that the staff will now also ask the patients if they are warm and if they would mind having a male member of staff rather than leave it to the patient to ask for blankets and a chaperone.

Matron Jane Rutter

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