"Dont even answer the phone!"

About: The Princess Royal Hospital (Telford)

Ive been trying to get though to the orthoptics dept at the princess royal, and they dont even answer the phone! Left many messages and they don't have the courtesy to return my call - wth am i supposed to do I need help with my specs and they cant be arsed to answer the phone! Is departments like this that give our NHS a bad name, wake up guys!

Story from NHS Choices

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Response from The Princess Royal Hospital

Dear "Anonymous" I am really sorry to hear that you have found it difficult to get through to our orthoptics department at the Princess Royal Hospital. Unfortunately the NHS Choices website does not share your contact details with us but if you could email us via info@sath.nhs.uk with your contact details then I will personally talk to the department and ask them to contact you. Thanks again for sharing this helpful feedback. Adrian Osborne Communications Director

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