"I was past extremly imprssed with ..."

About: Peterborough District Hospital

(as the patient),

What I liked

I was past extremly imprssed with the superb care and service my 14 year old son had before oral and during oral and after oral surgery. The nurses were extremly attentive , My son was fully imformed about everthing and so were we .We found the atmosphere homey and welcoming and did not feel anything was to much trouble. It was refreshing to see staff laughing , and talking to children and parents like real humans.We have a lot of experince with hosptals having a little girl with cronic problems and never at our local hospital had any such treatment. my son had 5 start treatment the whole way.Other could learn a great deal of education on patient care from the childrens department.

What could be improved

maybe a little extra choice with food, however my son had a late meal so they did the very best they could to help him. they rally did and found what he wanted. So no real complaints as such.

Anything else?

YES! a huge thanks you. we were so impressed .

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Response from Peterborough District Hospital

We are pleased that you had a positive experience of our hospital. This feedback has been forwarded to the relevant department.

Please contact our Patient Advice and Liaison Service (PALS) on 01733 875847 or email pals@pbh-tr.nhs.uk who will be happy to provide help and advice regarding any issue.

Thank you for visiting NHS Choices.

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