"Serious back pain"

About: Glasgow Royal Infirmary / Trauma & orthopaedics

(as the patient),

Transferred to ward 61 from ward 63 after confirmation by 2 MRI scans that I had a serious back problem (briefly a disc protruding onto nerves). I was transferred in late January and was not met by a nurse, welcomed by staff, settled into my bed, had a check made of who I was and what treatment I required. It was about half an hour before I was approached by a nurse.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear daddycool

Thank you for taking the time and trouble to provide your feedback.

I will ensure that these comments are passed on to the relevant General Manager involved.

Once again thank you for using the Patient Opinion feedback system, it is greatly appreciated.

Kind Regards

Paul Cannon

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