"A DVT with Bilateral PE's made easier by RFH Staff..."

About: Royal Free Hospital

I cannot find adequate words to thank your staff at the RFH, especially at A&E and in Ward 8 North, for everything they have recently done for me. On 1.1.14 when I came to A&E with a throbbing leg and temperature, I was first seen by Triage. A doctor treated me. He was very kind and calmed me down.. He checked me out and gave me a D-Dimer blood test. The Scanners were closed, so he booked a Doppler for the next day. He immediately treated me for a DVT with Tinzaparin which meant that if I did have a clot and if it had travelled to my lungs (which it had), I was covered for any danger that a DVT could cause. In short, he saved my life and for that I will always be grateful. Another doctor came to assess whether to admit me - he put me at ease. His registrar examined me and they decided to admit me. I was taken to Ward 8 North, where I was treated amazingly. I had a Doppler, which confirmed a clot from my groin, right down to below the knee. I continued with the Tinzaparin and then started taking Warfarin. The Consultant is amazing as is his secretary, someone to cheer you up when you feel unwell. Other doctors requested a Scan of my lungs, which showed bilateral PE's. I was supposed to be discharged on Friday, but I stayed another 4 days, which in hindsight was the right thing even though I did not think so at the time. It was my Sabbath and everyone was understanding towards me and my religion. I was discharged on Monday by a member of staff, who took the time to explain everything to me. i had an abdominal CT scan and mammogram. The PACE team, who treated me at home when I was discharged, were reassuring. I started the Warfarin clinic experience - explained everything to me about DVT's and how to manage the condition. I started getting short of breath and a swollen leg and came to A&E. I was seen by a member of staff who immediately took my blood (no bruising). A doctor competently alleviated any fears of a further clot. Two members of staff are experts on support tights- so helpful with a good sense of humour. Another member of staff expertly did the Doppler. Another doctor who was very thorough, sent me to a Haematologist, to discuss my erratic Warfarin levels. Staff are so curtious at the Lyndhurst rooms. I saw a brilliant Cardiologist - I had an echocardiogram- he put my mind at rest. Warm regards Mrs Ilana Blitz Thanks to my husband Laurence and my dear family for always being there for me. (My husband, is a medic so I am not clueless about medicine and when you are ill you become a mini doctor). Sorry if I missed anyone out.- thanks to you and thanks toa member of staff for his support.

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Response from Royal Free Hospital

Thank you for taking the time to tell us about your experience. We're pleased you were happy with the care you received and have fed this back to the relevant teams.

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