"Car Parking System not fit for purpose"
About: Queen's Hospital, Burton Upon Trent Queen's Hospital, Burton Upon Trent Burton -on- Trent DE13 0RB
Posted by alpenator
Since the introduction of the new camera-recognition system I am constantly appalled by the method one has to use to check out. The keypad on the machines is almost impossible to read for anyone with other than perfect eyesight. The keypad is too low down, everyone has to crouch down to use it. OK for wheelchair users (would they be using it anyway) but not for the rest of us. The system does not tell you what you owe, you have to calculate it having had to remember the time you checked in. Make an error and you risk a fine. Administrators should go to the Octagon Centre Carpark to see how simple a similar system can be; easy to use machines; machine tells you what you owe; pay and go.