"Total Knee Replacement"

About: Princess Alexandra Hospital (Harlow)

I had a TKR performed by my consultant and his team on 24th February. From start to finish I was treated with respect and kindness by all the staff who helped me. The consultant and the Anaesthetists explained everything that would happen before, during and after my operation. The nursing staff were cheerful and helpful. The ward was clean and bright and the choice and quality for the food was excellent. I have had some terrible expeiences in the NHS and chose this hospital because of good reports regarding the success of TKR operations and I am so pleased I made this decision. Thank you to all the professional people who helped me I really appreciate the care I was given.

Story from NHS Choices

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Response from Princess Alexandra Hospital

Dear Ms Brown, Thank you for taking the time to leave a review on Princess Alexandra Hospital's NHS Choices page. I have passed this on to the staff and clinicians who manage the service. It is always so pleasing to read of good service ad I'm sure the doctors, nurses and health professionals who deliver this service will be grateful for your comments and find them energising. Please do always get in touch if you have a concern or any questions remain unanswered, we are here every day to help you get the answers you need to maintain excellent care and keep informed about your next step in the care pathway. We are The Princess Alexandra Hospital NHS Trust Patient Experience Team and are available to take your call Monday to Friday 9am to 5pm on 01279 82 70 84.

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