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othopedics

Story from nhs.uk

"othopedics"

About: Basildon University Hospital

they are shocking, i havent moved my shoulder in 5 days because i cant, they say there going to sort something out and they dont, i have to call them and remind them to book an emergency scan, then that same evening i get my results of the scan i had to remind them to book and they say the consultant will review it and call me but he never does. Avoid this hospital at all costs

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Responses

Response from Basildon University Hospital 10 years ago
Basildon University Hospital

Submitted on 03/02/2014 at 11:49
Published on nhs.uk on 04/02/2014 at 03:00

We are sorry to hear that you are not happy with the service you have received at Basildon and Thurrock University Hospitals NHS Foundation Trust. Your comments have been shared with the department concerned. Can we also encourage you to contact the Patient, Advice and Liaison Service on pals@btuh.nhs.uk or 01268 524900 ext 4441 where they will be happy to assist you further.

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