"Hospital feedback"

About: North Middlesex Hospital

I absolutely do not recommend northmiddlesex and now have to trek all the way to homerton hospital when I am in an emergency although northmiddlesex is within distance. In my whole entire life I have never received such rudeness from Doctors and Nurses speaking to me as if I am nothing, when I come to any hospital just know that ones spirit is down and they are just looking for support to get over grief and pain. So people are most vulnerable but the way your staff had treated and spoke to me that day and many other occasions I am absolutely sickened. I have a daughter who has allergic reactions she was having an allergic reaction on her own in her room and avoided speaking to anyone just so she does not have to ever go into north Middlesex due to how they speak to her and treat her. Now I thought that hospital staff are all like this but at Homerton hospital I was treated with respect and received the best care and for this I still do believe in the NHS. Not only that on numerous occasions they have lost my blood there was even one time they had to take blood from me more than twice. They do not offer any painkillers. If you go into that hospital you are likely to leave with mental depression because I am traumatised by how I was treated and I will never forget what they did. There are other hospitals .

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Responses

Response from North Middlesex Hospital

Sorry to hear about your experience. The A&E team strive to remain polite and professional even when it gets very busy. Please email me, mark.channell@nhs.net (I am the A&E service manager) if you would like to discuss it further so I can give more detailed feedback to the team. Thanks for contacting us.

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