"grateful thanks for very prompt attention"

About: Royal Surrey County Hospital

I arrived at the hospital on a busy Sunday with a badly swollen and red face.I was promptly and expertly examined and diagnosed to be in need of urgent antibiotics.As both my wife and I are over 70 we felt very vulnerable, but your staff were very humane and considerate to us. Great efforts were made to find me a bed for a couple of nights, during which time the nursing staff (in sss.u) were not only professional but also very kind and gentle. Please thank everyone concerned. .

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Response from Royal Surrey County Hospital

Many thanks for taking the time to share your feedback with us. It is very pleasing to hear that the nursing staff on A&E made both yours and your wife's experience as comforable and satisfactory as it could be. I will share your kind comments with the matron to share with the nursing staff. Best wishes, Royal Surrey County Hospital

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