"Elderly mother given appointment date for 10 months time"
About: Crosshouse Hospital / General Medicine Crosshouse Hospital General Medicine KA2 0BE
Posted by Koala413 (as ),
My mother, who is 77 years old, received a letter giving her an appointment for November 2014 – how is anyone expected to remember an appointment so far in advance? My mother does not even have a diary for next year yet!
Elderly people cannot be expected to be able to remember dates so far ahead. I think many people would just bin the letter, if I was not around to check the letters for her I’m not sure what she would do. If they then have to follow this up with a further letter and or phone calls nearer the time this just adds to the cost.