"Conflicting advice from A&E and GP"

About: Gilbert Bain Hospital / Accident & emergency

(as the patient),

I limp into the casualty department at the Gilbert Gain Hospital with an injury. I tell a nurse what I had done and what is sore. I do not get an examination from her but I do get told "it is a matter for your GP".

A few days later I get an examination from a GP. The GP tells me to go back to casualty, the GP phones the casualty department to tell them " deal with this patient".

My injury warranted an operation to fix/sort out.

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Responses

Response from NHS Shetland

We are currently looking into the matter you have raised. If you would like to contact us directly to discuss this matter in greater detail, please do not hesitate to do so on 01595 743697.

Dr Roger Diggle

Medical Director

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