"Surgicial assement unit my experience as a patient..."
About: Derriford Hospital Derriford Hospital Plymouth PL6 8DH
This week I was admitted to the surgical assement unit , day one & day two I experienced fantastic nursing care & the medical team I can not fault true professionals throughout , the night staff practically my nurse she is a credit to the nursing profession as was the health care assistant working a long side her . Unfortunately when I woke up on Saturday morning no obs were taken & my Health went down hill , I couldn't stop being sick I became dehydrated , I asked the nurse at five o'clock to help me as I couldn't stop being sick I couldn't keep any fluids down , therefore I was back on IV fluids again , but not until the night shift started & the A team arrived again . I over heard a hca telling a medical assistant / naval leave her she not ours leave her ?I found this completely unprofessional , the language I heard over the coming day was disgraceful from this health care assistant , Patients were left with no water, surely this is basic nursing care ? I appreciate the ward was short staffed , patients were looking after each other i.e. getting rid of sick bowls , calling for help that never came getting water . What I found practically distressing was an elderly lady waiting four hours for a drink of water, repeatedly asking the nurse , to be told by her nurse I want a drink & fag to?! is this really how a trained nurse should be caring for her vunerable sick patients . Who repeatedly said she was a diabetic & also was vomiting ? It's a sad how one team of nurses can be out standing & a credit to the profession , the shift changes & so does the standard of care decline . I know this ward is very busy & I appreciate staffing levels were short on Saturday afternoon but the standard of basic nursing care should never change , I felt helpless lying in my hospital bed when I wanted to help the elderly lady in my bay .