"Care of my husband by South Western Ambulance crew"

About: South Western Ambulance Service NHS Foundation Trust / NHS 111

(as other),

My Husband has had a very severe cough since mid-December. He has had a chest x ray which has come back fine but his coughing has been lasting up to 2 hours or more non-stop.

Early hours of this morning he was coughing really bad and his breathing was very shallow. I rang 111 at 7am this morning they spoke to a clinician and they said they would sent an ambulance.

It was here in no time and the crew Ian & Scott were so very efficient and kind they did all the tests which were needed and found a few things wrong with my husband but nothing that the Doctor cannot put right.

So I would like to say a BIG THANK YOU to those two guys for all of their help. What would we do if we had no service like The South Western Ambulance Trust?

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear buttercup

Thank you for taking the time to share your story. I hope your husband is feeling better.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to pass on your thanks to the staff involved in your husbands care as I am sure that they will appreciate your kind comments. In order to do this I will need a little more information regarding the date and the address that we attended. Could you please contact me, at your convenience, on 01392 453831 or email laura.martin@swast.nhs.uk.

Thank you again for sharing your, and your husbands, experience of our service.


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