"radiology department"

About: Central Middlesex Hospital

As my gp referred to this hospital for urgent x ray, which never received for 4days,Gp personally asked me to check only if they have sent the report or not, the receptionist of radiology department was very rude, though I was telling her I have not called for the results, she was not ready to listen. I was wondering how such people are allowed to work in National Health Services, where they don't have respect to patients.

Story from NHS Choices

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Response from Central Middlesex Hospital

We were sorry to learn that you were treated in a rude and dismissive manner when you called the Trust. Your feedback will be passed on to the manager for the area concerned so that they can take appropriate action.

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