"Poor care at Grange View"

This story has been posted by Healthwatch Tameside on behalf of a member of the public who asked not to have their name published. They said…

older lady discharged from hospital with severe diverticulosis, weight loss, reluctance to eat or drink, dehydration.

Husband and family visited her at Grange View every day. They reported they thought she was not being offered food or drink in a form she could cope with. They also felt no assistance was given with diet or fluids. They said they feared she was prescribed fortified drinks but not given them.

The family reported that they were told that staff shortages were to blame for issues around food and diet, but the family said they thought staff on duty appeared uncaring and to have little knowledge of patient care.

We were told the lady was eventually re-admitted to hospital where she died.