"Thanks and appreciation"

About: Worcestershire Royal Hospital

I wish to express my appreciation of the patience and kindness of the staff in the X-Ray (level1) Department when I attended for a bone scan. They settled me down when I arrived breathless and panicky and fetched me a sandwich when I said I couldn't face walking to the shop and back. When it came to the actual scan, I panicked and at first I couldn't face the procedure. The radiographer quietly calmed me and helped me cope.

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Responses

Response from Worcestershire Royal Hospital

Thank you for your kind comments, and we are very pleased to hear about your positive experience; please accept our apologies for the extended delay in this acknowledgement; if you require anything further, please contact our Patient Services Department at PatientServices.Dept@Worcsacute.nhs.uk

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