"Result of my yearly vist"

About: The Royal Victoria Infirmary

I went to the out-patients for the Neurology department on May 2013 I was asked if I wanted a letter to let me no of the findings of my vist I said yes ! Well iam still waiting and it is now January 2014,I am also waiting for my appointment letter for 2014 as iam on a 12 month review.

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Response from The Royal Victoria Infirmary

Thank you for taking the time to post your comments on NHS Choices website. We would like to apologise that your experience of the Neurology Department did not meet your expectations. Your concern has been brought to the attention of the Directorate Administration Manager but unfortunately as your feedback has been posted anonymously we are unable to investigate and resolve this matter for you, which we would very much like to do, please contact us on the number below, and we look at your individual circumstances. Please contact Mr. Paul Anderson, Patient Relations Manager or Neil Hobson Administration Manager Neurosciences on 0191 2336161

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