"treatment in a@e"

About: Sunderland Royal Hospital

I went to a@e on 2nd December with a head injury and a cut to the corner of the eye a nurse cleaned the wound and said she did not know how to apply steri strips to my face she asked a male nurse to do it and he said no she had to learn. After several attempts she put them on.now I have a tuck to the corner of my eye next to the scar because they were put on wrong I am really disappointed about this after all its my face and is noticeable.

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Response from Sunderland Royal Hospital

We are sorry to hear of your experience whilst attending the Emergency Department and would like to look into this further for you. Please contact the Patient Advice and Liaison Service by phone or email: pals@chs.northy.nhs.uk or freephone 0800 587 6513

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