"NHS misdiagnosis and poor service"

About: Queen Alexandra Hospital / Accident and emergency Queen Alexandra Hospital / General medicine

(as other),

My girlfriend had a laparoscopic partial hysterectomy just over 2 years ago due to a high risk of cervical cancer.

The operation went well but since September 2013 started to have pain in her abdomen and sides.

Her doctor had diagnosed a water infection which was possibly causing the problem and prescribed antibiotics. This had briefly resolved the problem but the pain returned and progressively got worse.

We decided to visit Queen Elizabeth Hospital A&E department and the triage nurse had basically fobbed us off with pain killers. We had returned about a week later and this time we made it into assessment, she was admitted to a ward and the doctor had diagnosed her with a back problem. How this is possible without any form of a scan or x-ray is beyond me? She was then discharged and advised to exercise.

My girlfriend had then returned to her doctor to see if the hospital could arrange an ultrasound knowing her medical history there could be something more serious developing as her ovaries were still present. Finally an ultrasound was booked in for December 2013 where they found a 18 cm cyst on one of her ovaries, not a back problem! She was sent home and had to wait for the gynaecologist appointment as to how they would deal with the cyst.

January 2014 we visited A&E again as the pain was becoming unbearable, we made it to assessment, they took blood but it was the same answer you have to wait for your gynaecologist appointment which was booked for February 2014 as you can imagine everyday is becoming a struggle for her.

Last night an ambulance was called out as my girlfriend was doubled up in pain and felt like she was giving birth, the paramedics were told of the cyst and its size and said she should of been operated on by now and not left in this state.

She was admitted to hospital another scan was immediately done (funny how they do it straight away no questions asked! ! ) and to there amazement the cyst had disappeared? There are however little ones left.

Now in my mind this is pure negligence from some of the NHS medical staff we saw! I believe a cyst that has ruptured could be dangerous and being left for so long could also be cancerous.

There is still along way to go before she is in the clear as surgery will be required to remove her ovaries why they were left anyway I don't know she has children and does not want any more so no reason they were left.

I am sorry this story is not a happy one but I just wanted to share the pain and suffering my girlfriend has had to endure.

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Responses

Response from Queen Alexandra Hospital

I was very concerned to read your feedback related to your girlfriends recent experience. If she wishes to discuss this further I would please ask her to contact our PALS Service: Telephone us on: Freephone 0800 917 6039 Email us on: PALS@porthosp.nhs.uk Write to us at: Freepost RSGB-CJUS-YAXK Portsmouth Hospitals NHS Trust Patient Liasion and Advice Service Health Information Office Queen Alexandra Hospital Southwick Hill Road Cosham, Portsmouth PO6 3LYher to make contact with our PALS service

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