"The efficiency of the reception ..."

About: Croydon University Hospital

(as the patient),

What I liked

The efficiency of the reception staff

Plenty of alcohol hand cleanser

What could be improved

The doctor I saw could have had more time for me

He could have actually examined me rather than taking a quick glance as I walked to him and him judging me

I feel like I had waited just for the NHS to say they couldn't care less if I was ill, I'm in alot of pain and the doctor I saw couldn't even recomend any painkillers that would be suitable, due to my pain I can't sleep, eat or work and this was 'just a bruise' by what he said, I'll post again when I've had a 2nd opinion

Anything else?

Doctor - Shockingly bad quality of service from the very people who are meant to be looking after us, what are we paying taxes for after all.

Reception staff and nurses - couldn't fault them

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››