"The time interval for the operator ..."

About: Northwick Park Hospital

(as a relative),

What could be improved

The time interval for the operator to answer your phone. I am afraid this service is worst than a third world country. Gordon Brown instead of giving aid to Africa needs to get some.

Anything else?

I am a doctor trying to contact the Medical Staffing Department. I called up the operator from my mobile. First time, I waited 18 minutes before hanging up & second time 12 minutes before hanging up.

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Response from Northwick Park Hospital

Thank you for your comments which have been passed to the relevant department to ensure we improve this service. If you would like to talk to us directly please call 020 8869 2026.

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