I was taken by ambulance to A & E on the evening of 3rd January. I was treated well by the staff in A & E although they didn't seem to be too busy and there were several staff standing around chatting. (This was about 11pm through to 3am when I understood A & E was always very busy) I was then taken to AAU. The care by the day staff who came on at 7am was excellent. Particular mention to a particular auxiliary nurse and the staff nurse. They looked after me and surrounding patients with professionalism, care, compassion, dignity & respect. Importantly I would like to say the care they gave the very elderly lady next to me was brilliant to witness. They each spoon fed her a meal, gently coaxing her and encouraging her to drink fluids. They carefully washed her & turned her, soothing her when she was crying out in pain. Even when I was discharged later that day they were very pleasant to me, wishing me well. They never stopped all day (apart from breaks). They should be very proud of themselves!
"Excellent care in AAU"
About: Hull Royal Infirmary Hull Royal Infirmary Hull HU3 2JZ
Posted via nhs.uk
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