"My Mother's stay in ward 16 at Alexandra Hospital"

About: Alexandra Hospital / Trauma and orthopaedics

(as a relative),

My mother was admitted to ward 16 at Alexandra Hospital after breaking her leg whilst staying at my sisters over the Christmas period. She is 83 years old and lives in London so was frightened and distressed at having to stay in hospital.

The staff on the ward gave her excellent care. The were kind and attentive. My Mother is also a very fussy eater but she has nothing but praise for the food she received.

Could you please pass on these compliments to the staff involved.

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Response from Worcestershire Acute Hospitals NHS Trust

Thank you for your wonderful feedback regarding your mother’s stay in Ward 16. I will ensure that Sister and all her staff are aware of your comments. It is very rewarding for staff to receive morale boosting compliments such as yours. I will also send this on to our catering department. Thank you again for taking the time to write this.

Helen Pulis – Matron

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