"Disgusting"

About: Airedale General Hospital

I took my friend in to A&E after being told to by 111. After collapsing onto the floor in agony in front of the triage nurse who was too busy chatting to her friend so was finally seen by a doctor and admitted after approx 5 hours. Her bed for the night was splattered with blood, she overheard every detail about every other patient, and can tell you what Chinese takeaway was ordered by the nurses on the ward for a midnight delivery where they then ignored the phones and pagers!

Story from NHS Choices

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Responses

Response from Airedale General Hospital

We are sorry to read of your friend's experience whilst a patient in A&E and on one of our wards. We would very much like to look into this further and encourage your friend to contact our Patient Advice and Liaison Service (PALS) team on 01535 294019, so that we can investigate the issues you have highlighted".

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