"Hospital feedback"

About: Colchester General Hospital

8.5 hrs waiting in A and E after being referred by my gp. Left hand cannot speak to the right hand as every time the shift changes nobody has a clue. My last I'll be back in 5 mins was 5 hours ago.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Colchester General Hospital

I apologise you’ve not had a good patient experience. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We would like the opportunity to discuss your experiences more fully and to apologise in person. If you are willing I would appreciate it if I could ask the matron to contact you. Could you email me, using the reference “Accident and emergency services at RDEE4-Colchester General Hospital at 08/01/2014 09:03:41”, please? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story