"Accident and Emergency"
About: William Harvey Hospital William Harvey Hospital Ashford TN24 0LZ
I accompanied a relative to A&E. She had been given a letter from her doctor and told she would be able to see an eye specialist in A&E. My relative had her 19 month old daughter with her (who luckily was very well behaved). After an hour she was seen by a nurse and then sent back to the waiting area. After another hour and a half she was seen again and had dye put in her eye for examination. After nearly another hour and a half she was called back in only to be told the eye specialist was too busy in his clinic and she would have to return the next day! When she said it was impossible to return the following day as she had no means of transport and could not afford the fare from Canterbury she was allowed to see a doctor who had previously worked in the eye department. What is going on in your hospital? Your service is dire.